Privacy Policy

This privacy notice tells you about the information we collect from you when you purchase one or more of our products via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. LAC Carpentry Ltd are committed to safeguarding the privacy of all of our customer. On the 25th May 2018 the General Data Protection Regulation, known as GDPR, comes into effect. GDPR imposes additional obligations on organisations and gives you extra rights around how your data is used. We want you to know that LAC Carpentry Ltd respects the information we hold on you and that we take the security of your information very seriously.

Who are we?
We are LAC Carpentry Ltd. Our address is LAC Carpentry Ltd, 55 Chamberlain Avenue, Maidstone, England, ME16 8NY. You can contact us by post at the above address, by email at info@laccarpentry.co.uk or by telephone on 07553 262626. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What personal data do we/they collect?
When you use our online contact form we collect the following information from you via the online form:

• Name
• Address including postcode
• Email
• Contact Numbers

Why do we/they collect this information?
We will use your information to contact you regarding your enquiry. We may also send you a confirmation via email and we may use your telephone number to contact you regarding your enquiry. We require this information in order to process your enquiry and fulfil our response with you.

What do we do with your information?
All the information we collect from you is stored and processed in the UK. The website containing all contact information collected from the online form and is stored and remotely backed-up.

We work with businesses who manage and support our website and as such, they have access to the information that we request from you in order to process your enquiry. In rare cases we may disclose information to third parties where a legal obligation, or similar order is enforced upon us. LAC Carpentry Ltd do not share data with any third parties other than those specifically mentioned above.

We will always take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.

How long do we keep your information for?
We keep your information on file unless a request is made to us to delete it.

Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if is inaccurate.

• Easily access their data.
• Have data rectified upon request.
• Have their data removed.

The Use of Cookies
Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognise you as a user either for the duration of your visit or for repeat visits. They are not harmful and do not contain any information such as your home address, date of birth or credit card details. When you visit our website you will be informed that we use cookies on our website and will see a link to the cookie policy. If you continue to use this site without disabling cookies we will take that as your consent for us to place cookies on your computer. Please remember if you do disable cookies then some parts of our website may not work properly.

Giving your consent
The GDPR legislation requires that all members actively give consent to LAC Carpentry Ltd requesting, storing and using their data as set out in this policy.
The information we request (as detailed in this policy) is deemed necessary by LAC Carpentry Ltd as without the information we request, we are unable to make a reservation.

Changes to this privacy policy
We may change this policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.

Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF